I work at the intersection of high-volume payments and human experience. My focus is on building financial products that are as reliable as a vault and as accessible as a convenience store.
Currently serving as Director of North American Innovation at Brink's, bridging the gaps between cash and digital ecosystems via physical logistics and human touch. I integrate an academic approach with exceptional interpersonal capabilities to ensure value can be consistently delivered across any product's lifecycle.
Professional History
Director, Global Payments
Advanced to Managing Director to steer the digital evolution of a legacy cash giant's modernization efforts. Leading a distributed team of 11 to modernize how money moves through Brink's technology.
- Spearheading innovation strategy for North America, architecting our next-generation payment solutions roadmap in the U.S., Canada, and Mexico.
- Directing operations for a team of leaders throughout the U.S. with international scope.
- Managing P&L, contracting, vendor relationships, and business strategy for LoBs up to $20MM.
- Recognized with the Innovative Payments Association’s Consumer Champion Award (2020).
Consultant
Partnered with leadership to structure a rapid-growth QA firm. Architected the go-to-market strategy that led to record revenue in under a year.
- Led startup through a consulting phase that achieved record revenue within 9 months.
- Defined company position, phase-gate goals, target audience, and lead-generation strategies.
Lead Product Manager
Cut my teeth on complex SaaS architecture. Led the migration to AWS and managed the full lifecycle of contact center software.
Selected Systems
Brink’s Armored Account
Leader responsible for launching mass market debit card program for hundreds of thousands of un- and under-banked consumers.
Brink’s Tip Network
A custom-built tip disbursement solution for tipped industries. Rapidly established via white-label partnership, then piloted, this feature launched to differentiate Brink’s value proposition.
Patent No. 10,247,650 B2
Party Safe Alcohol Tester. Served as Product Manager with a multidisciplinary team from ideation to manufacturing plans.
Foundation
Specialized in cross-disciplinary product development, blending arts, business, and engineering principles.
Rigorous liberal arts foundation focused on global economic systems and cultural dynamics.
Diversions
EchoSense
A lightweight sentiment analysis tool designed to parse conversational tone in real-time. Built with pure DOM manipulation and heavy geometric aesthetics.
Prompt Engineering
Exploring the linguistic boundaries of LLMs. Current experiments focus on forcing "hallucinated" creativity within strict logical constraints.
Audio Patterning
A personal catalog of obscure audio samples and song identification. Mapping the "DNA" of modern tracks back to their analog origins.